eCom Support

User companies are welcome to contact their local GS1 Member Organisation that will provide them support in their local language, local time zone and with the thorough understanding of the local business practices and legal requirements. The list of MOs can be found here.

The employees of GS1 Member Organisations are welcome to contact the Global Office via the MO Helpdesk system.

Before you ask a technical question related to eCom topics, check our FAQ base – the answer to your question may already be there. The following eCom related topics are covered by FAQs:

• eCom
• eCom Order to Cash
• EDI
• GS1 EANCOM
• GS1 XML
• XML Processing tools

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