The Global Language of Business

Community Engagement Manager, eCommerce and Marketplaces

Job type: Employee
Time type: Full-time
Location: Brussels (Hybrid)
Post date: 03 May 2022

Position Summary:

GS1 Overview
GS1 develops and maintains the most widely used identification standards that are fundamental to numerous enterprises around the world. The best-known symbol of GS1 standards is the barcode, named by the BBC as one of “the 50 things that made the world economy”. Four decades ago, we started by helping food retailers do business more efficiently and reduce consumer prices. Today, GS1 standards improve the efficiency, safety and visibility of supply chains across physical and digital channels in 25 sectors, including retail, marketplaces, healthcare, transport and logistics, food service, technical industries and humanitarian logistics. Our scale and reach – local Member Organisations (MOs) in 116 countries, 2 million user companies and 6 billion transactions every day – help ensure that GS1 standards create a common language that supports systems and processes across the globe.

 

Role Summary
Today, products are sold through multiple channels including on rapidly growing marketplaces such as Amazon, Bol.com, Google and Cdiscount and D2C ecommerce platforms who actively use barcodes as part of their product identification and listing processes. This barcode is often required by these platforms from their sellers, who in turn have specific needs around GS1 support. In this context, GS1 is extending its offer and support to better serve the Marketplace Community.  
We are looking for a profile with Marketplace or e-commerce experience either as a seller, a consultant or with an agency or in-house experience to join the team to work on this rapidly growing sector at GS1. 
 

Responsibilities:

Project management and Engagement support:

  • Research, collect and understand how Marketplaces use GS1 standards and services in their processes and produce relevant material to grow adoption worldwide
  • Identify and collect existing best practices around Marketplaces from the 116 countries of the GS1 federation 
  • Support the digital transformation of GS1 by bringing the tone of voice of the online world into GS1 material
  • Support the engagement director to produce and deploy relevant assets across the GS1 federation 
  • Project lead role for key projects of the Marketplace activities such as the use case library
  • Define and manage the engagement deliverables roadmap - ensuring quality and deadlines are met
  • Write, review, edit and update content for internal and external communications

Marketplace knowledge and business analysis:

  • Monitor external channels such as media, blogs and forums to identify questions and trends 
  • Identify and share opportunities or obstacles for new uses of GS1 standards and services for the Marketplace ecosystem
  • Develop Marketplace expertise on key players – sellers, integrators, marketplaces - throughout the GS1 federation

Go-to-market:

  • Support the training and marketing teams to produce global best practices and recommendations catered to the Marketplace ecosystem (SEO, SEM, CRM, social media, websites, influencer, community management)

Education/Experience:

  • University degree  
  • 3-8 years’ experience at a Marketplace, integrator, e-commerce player or digital agency. Online selling experience or consulting experience within this area will be considered as well
  • Project Management experience 
  • Market research experience 
  • Online asset production experience
  • Familiarity with technology and software development lifecycle is a plus, e.g. APIs, FTP, Product architecture and infrastructure, large datasets

Skills required:

  • Fluent English is a must, oral and written – other languages an asset
  • Proficient in Microsoft Office Word, Excel, PowerPoint, Outlook
  • Organisational, analytical, verbal and written communication skills.
  • Ability to effectively communicate with both highly technical and non-technical persons seamlessly
  • Copyrighting skills is a strong plus
  • Ability to manage multiple projects simultaneously
  • Client-focused and results-oriented
  • Mature political sensitivity to work across a diverse community of interests and cultures
  • Effective relationship builder – one on one, one to many, internally and externally, small and large organisations
  • Boundary Spanning Effectiveness - can get things done across multi-functional areas; works well within a matrix organization
  • Generates innovative solutions in work situations

Additional Information:

Travel Requirements
This job may require up to 10% global travel.
 

How to apply:

Send your application with CV to:

  • Blue Tower, Avenue Louise 326, bte 10
  • B-1050 Brussels, Belgium 
  • Tel: + 32 2 788 78 00 
  • E-mail: jobs@gs1.org 

Responses will be treated quickly and with strict confidentiality.