EANCOM® 2002 S4 Part II
RETINS Returns instruction
1. Introduction

Status

MESSAGE TYPE : RETINS
REFERENCE DIRECTORY : D.01B
EANCOM® SUBSET VERSION : 003

Definition

A message by which a party informs another party whether and how goods shall be returned.

Principles

The sender of an instruction for returns message will normally have previously been informed by the recipient of the intention to return goods by means of the Announcement for Returns message.

The instruction for returns message can be used to inform the receiving party on:

The instruction for returns may be used to inform a party if the sender refuses, or does not require, return of the goods. Where the message sender does not require the return of goods the message should indicate what action the message recipient should carry out (e.g. disposal, destroy). Where the message sender refuses the return of goods the reason for the refusal should be provided.

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