The Global Language of Business

3.8 Contact change

A change to contact information refers to updates to details on how to communicate with a party/location.

Changes to the contact information associated to a party or location do not require the allocation of a new GLN.

Change to contact details of legal entity

Same GLN: When the legal entity contact details (visiting address, postal address, phone number, e-mail address, etc.) change

- Example: Change of the email address of the company headquarters

Change of the function contact details

Same GLN: When the function's contact details change

- Example: The individual within the accounting department that acted at primary point-of-contact for billing left the company, so all associated contact details were updated

- Example: Change to phone number for emergency contact for facilities/maintenance

- Example: An e-mail that supports the system identified by the GLN is added

Relevant guiding principles: While many situations involving contact changes will not impact the guiding principles, certain scenarios may. Refer to section 1.1 for more details.


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