3.2.2: Change of the function contact details

New GLN
Same GLN
Inactive GLN

When the function`s contact details change the GLN may remain the same.

Rationale

The GLN of a function represents the -who- in a business process. When at least one of the contact channels is maintained, the other channel information can be updated via that channel.

Notes

In case all function contact details change it may be wise to change the GLN in order to ensure trading partners are informed.

Examples

The phone number of the service department changes, but the email address stays the same.