GLN Management Rules
8. Contact change
A change to contact information refers to updates to details on how to communicate with a party/location.
Changes to the contact information associated to a party or location do not require the allocation of a new GLN.
Example business scenarios that would not require a new GLN
- The individual within the accounting department that acted at primary point-of-contact for billing left the company, so all associated contact details were updated.
- The website associated to a restaurant location is changed.
- An email that supports the system identified by the GLN is added.
- An update is made to phone number for emergency contact for facilities/maintenance
While many situations involving contact changes will not impact the guiding principles, certain scenarios may.
Learn more the guiding principles to help determine if your unique scenario may require a change.
- Local, national or regional regulations may require more frequent GLN changes. Such regulations have precedence over the rules provided within the GS1 GLN Allocation Rules Standard.
- When a single GLN is used to identify a combination of parties and/or locations (i.e., legal entity, function, physical location, digital location), the GLN Management Rules applicable to all parties and locations identified SHALL apply.
- Please contact your local GS1 Member Organisation for additional information on local requirements.