The Global Language of Business
  1. Home
  2. Standards
  3. ID keys
  4. GLN
  5. Contact change

GLN Management Rules

Contact change

8. Contact change

A change to contact information refers to updates to details on how to communicate with a party/location.

Changes to the contact information associated to a party or location do not require the allocation of a new GLN.

Example business scenarios that would not require a new GLN

  • The individual within the accounting department that acted at primary point-of-contact for billing left the company, so all associated contact details were updated.
  • The website associated to a restaurant location is changed.
  • An email that supports the system identified by the GLN is added.
  • An update is made to phone number for emergency contact for facilities/maintenance
Guiding principles

While many situations involving contact changes will not impact the guiding principles, certain scenarios may.

Learn more the guiding principles to help determine if your unique scenario may require a change.

Additional information

  • Local, national or regional regulations may require more frequent GLN changes. Such regulations have precedence over the rules provided within the GS1 GLN Allocation Rules Standard.
  • When a single GLN is used to identify a combination of parties and/or locations (i.e., legal entity, function, physical location, digital location), the GLN Management Rules applicable to all parties and locations identified SHALL apply.
  • Please contact your local GS1 Member Organisation for additional information on local requirements.